We reply to every question we receive within one week. If you haven't received a reply from us, please check the following possibilities:
・Our reply may have gone into your spam folder
・Your email settings may be blocking our messages
We sometimes include a URL in our replies, which can cause them to be sorted into the spam folder. Please check your spam folder first.
Also, please set up your email to receive messages from "support@komorebi-studio.com".
After checking and adjusting the above, please contact us again. Thank you.